Introducing Fire and Steel, a hobby store that offers an exceptional selection of replica weapons. Located in Mississauga, Canada, this store has gained a reputation for providing top-quality products and outstanding customer service. Fire and Steel's commitment to customer satisfaction is evident, as their team goes above and beyond to assist shoppers in finding the perfect weapon. With a wide range of options, from dull to battle-ready, Fire and Steel offers something for every enthusiast. Whether searching for anime swords or other weapon replicas, customers can trust the store's authenticity and attention to detail. The convenience of shopping at Fire and Steel is also worth noting, as their online ordering process is seamless, and shipping is quick. With rave reviews and a passionate following, Fire and Steel has become a go-to destination for hobbyists seeking high-quality weapons. Visit their shop or explore their website to experience their exceptional products and customer service firsthand.
Amenities and More
- Payments
- Credit cards
- Accessibility
- Wheelchair-accessible car park
- Amenities
- Gender-neutral toilets
- From the business
- Identifies as women-owned
- Service options
- In-store shopping
- In-store pick-up
Reviews
After finding the "Yoriichi" sword I was looking for ( which I never thought I'd find so easily) I asked a question about it and received a response really quickly. I ordered it and I received it in Montreal a couple days later. I'm really impressed by the quality of the sword and the ease of buying from this store.
Their customer support team was amazing. They went above and beyond to help me find my dad a birthday present. There are very few places I actually trust with replica weapons and Fire and Steel has the very best quality. SHOP HERE!
I bought enma from my local comicon on october 27th and it broke within a day even after I asked them to inspect it for, not to mention the piece that broke was cheaply glued on, not what I expect from a sword marketed as battle ready and was specifically told it was made to be swung around, then you have the audacity to say no refunds.
I think what I want is an actual sword but not from you cause I had similar complaints with my kirito sword i bought 2 years ago, I want to buy one custom made for 1200$ if it means it won't break and can actually be incorporated into my workouts.
If you are buying a Christmas present for someone, you must order a few months in advance to not risk the experience I and several others had this Christmas.
I purchased a battle ready sword on Nov 30, 2022 after emailing back and forth with the company confirming the sword was in stock. After 2 weeks of no notification that the order shipped, I emailed, DM'ed, commented on Facebook, and called several times for an update and received absolutely no response. I even had one of my calls declined (went to voicemail after 1 ring). While they couldn't respond to several upset customers, they were still actively posting on all social media daily. I was frustrated, and reading upset comments on all their social medias indicated they had piling orders, were taking money, and were not fulfilling said orders.
We were very lucky as the company finally shipped our order the week of Christmas, which arrived on December 23, 2022. To our luck, the sword arrived broken. Looking closely at the sword, it appeared the sword was likely damaged before shipping, as the broken pieces were sticky and appeared to have glue residue on it. I sent an email an hour after we received the package to open a claim, and to this day (January 13, 2023) I still have not heard back. We are not surprised, I waited to leave a review to see if Fire and Steel would get back to us about the claim, but now have given up dealing with this company as customer service is not their top priority.
I bought this on Sep, 5 and received on Sep, 14. I was excited when I opened it up but I found a few issues on my katana, The Blade wasn't sharpen for a Battle Ready Sword. The Guard isn't placed right because I can move it around with my hand and the blade now can wobble left and right. The Katana and sheath don't stick together properly. (Example: I hold the Katana by the Sheath backwards and the sword falls right off) The Sheath is cracked on the bottom. I tried posting this twice on the actual website where I bought it but they don't seem to like the post I gave them. So Here I am, Overall this Sword is Beautiful but my expectations were not met with this many issues from a Roranoa Zoro Shushi DELUXE EDITION sword. UPDATE: 10/20/22 SO I finally received my replacement and all the issues I addressed have been fixed, and the Sword is much more functional AND Sharp! Thank you Fire and Steel for the Sword. Time to Fruit Ninja.
Recently bought a soul solid sword at fanexpo and it had scratches and a tilted blade so it scraped against the sheath when I open it. Tried to ask customer support about it and all they said was “Expos don’t offer refunds our staff should have told you” and yet the staff said nothing and the booth had nothing saying that too. Disappointed cause I kept hearing good things.
Extremely friendly and helpful staff. Helped me with my exchange and let me look over the product, to make sure everything was working and I was satisfied.
Second time ordering from them and I am 100% satisfied with my orders. I needed some customer support and they emailed me back within 24 hrs. The swords are very well made and are identical to the ones in the anime. Thank you guys for everything. I highly recommend Fire and Steel to anyone looking for a anime sword.
Location
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Neighborhoods
- Toronto
- Regional Municipality of York
- Regional Municipality of Peel
- Ottawa
- Regional Municipality of Halton
- Regional Municipality of Durham
- Regional Municipality of Niagara
- Simcoe County
- Waterloo Regional Municipality
- Hamilton
- London
- Essex County
- Frontenac County
- Wellington County
- Greater Sudbury
- Peterborough County
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- Hastings County